Salesforce.com is an American company which is providing cloud based CRM services to the businesses across the globe. There are many tools for CRM available in the market but still salesforce is the most preferred CRM. Salesforce is preferred by majority of the MNC. Salesforce Training in Chennai says that cloud computing industry as a whole has been changed after the rise of Salesforce. Moreover looking at the success of salesforce there are many SaaS companies which are available in the market. It is a known fact that more and more companies are shifting to cloud for their business operations as it more convenient and pocket friendly for the enterprises. Below are the major advantages of using salesforce.
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Single platform data storage-
CRM is best used by the sales rep, and across the globe salesforce is preferred for easing and automating the sales process. As per Salesforce Online Course the reason mainly is because that by using salesforce the data can be stored in a single platform and this is what the sales reps look for. The user of salesforce need not toggle through different types of applications for gathering the data of the customers. By using salesforce all the data is stored at one single place this would increase the productivity of the users. This can be called as the major reason why salesforce is preferred by the majority.
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Tracking accounts made easy-
With help of just one click all the data which is related to a particular client can be attained, this is very convenient for tracking of accounts and this can be useful for the sales rep to prioritize their accounts and give importance to more important account. This will help the sales rep to concentrate on their more important clients.
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Generating reports-
One of the most prominent features of salesforce CRM tool is that it can generate clients’ reports. This report is very helpful for tracking the performance of a particular client so that the sales rep can measure his performance and moreover he can identify his weak points and emphasise on the area where he needs to improve so that achieve a particular goal. Joining Salesforce Training Institute in Bangalore would make you an expert in generating the correct reports and to analyse the report for better performance.